1.      How much time is spent writing each day?  Week?  How much time spent in general on communications?

2.      What kinds of communications do you do most often?  With whom?  For what purpose?

3.      Why are communications skills essential for all employees in this field?  What distinguishes this field’s communications’ needs from the needs in other fields?

4.      What type of comm. skills do you look for in employees?  Why?

5.      What happens when communications breaks down?  An example if you can.

6.      What areas would you like to see improved in employees’ communications abilities?

7.      How important are things like spelling and grammar in your written

       documents?  Do poor writing skills create a bad impression, do you think?